Effective date: October 10, 2026. This Privacy Policy explains how Shenzhen Runbaoshun Logo Co., Ltd. ("SZRBS", "we", "us" or "our") handles personal information when you visit www.szrbssigns.com or contact us about a signage project.
1. Who is responsible for your information
The data controller for business inquiries submitted through this website is Shenzhen Runbaoshun Logo Co., Ltd., located at 3F, Building 3, No. 8 Laiyin Road, Xinsheng Village, Longgang District, Shenzhen, Guangdong, China. Privacy questions and requests may be sent to sales@szrbssigns.com.
2. Information we may receive
When you contact us, you may provide your name, company name, work email address, telephone or WhatsApp number, country or region, project requirements, drawings, specifications, quantities, delivery information and other content included in your message or attachments.
Our contact form is a static form that prepares a message in your own email application. It does not upload or store your inquiry on the website itself. Your email provider and our email provider process the message when you choose to send it.
3. Technical information
This website is hosted by Hostinger. The hosting infrastructure may process standard technical and security information, such as IP address, browser and device information, requested pages, referring page, date and time, and server or security logs, to deliver and protect the website. Hostinger's own processing is described in its Privacy Policy.
4. How we use information
We use the information you send to respond to inquiries, evaluate manufacturing feasibility, prepare quotations and samples, communicate about drawings and orders, provide after-sales support, maintain business records, protect the website and our communications, and comply with applicable legal obligations.
Where applicable, we rely on steps requested before entering a contract, performance of a contract, our legitimate interests in operating and protecting a B2B manufacturing business, consent, or compliance with law.
5. Email service
Business email for this website is provided through Zoho Mail. Email messages and attachments sent to us may therefore be processed through Zoho's systems under the Zoho Privacy Policy.
6. Cookies and analytics
We do not currently use website analytics, advertising cookies, behavioral advertising, social-media tracking pixels or user profiling on this website. The site does not provide user accounts or online payment. If these practices change, we will update this policy and introduce any consent controls required by applicable law.
7. Sharing and sale of information
We do not sell personal information. We may share information only as reasonably necessary with service providers supporting website hosting, email, IT security, professional advice, shipping or project fulfillment; with authorities when required by law; or in connection with a legitimate corporate transaction. Service providers may process information only for the services they provide to us and subject to their own legal and contractual obligations.
8. International transfers
SZRBS is based in China and serves international customers. If you contact us from another country, your information will be transferred to and processed in China and may also be processed where our service providers operate. Privacy laws in those locations may differ from those in your country.
9. Retention
We retain inquiry and business correspondence only for as long as reasonably necessary to answer your request, manage a potential or active business relationship, maintain transaction and project records, resolve disputes, protect our rights, and meet legal or regulatory obligations. Retention periods vary according to the nature of the inquiry and whether it results in a quotation, order or continuing customer relationship.
10. Security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive personal information.
11. Your privacy choices and rights
Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of or objection to certain processing of your personal information, or to withdraw consent where processing is based on consent. You may also have the right to complain to a competent data-protection authority. To make a request, email sales@szrbssigns.com. We may need to verify your identity before completing a request.
12. Children
This B2B website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the website.
13. Changes to this policy
We may update this Privacy Policy when our website, service providers or legal obligations change. The effective date at the top of this page will show when the current version took effect.